PRODUCT

What are the dimensions of Kniper?

13 inches long, 2.5 inches wide and 5.5 millimeters thick

What is it made of?

420 HC (high carbon) Stainless Steel, with a powder coat finish

Does it come with a sheath?

Yes

What is its Rockwell Hardness?

48-50

Does it come in other colors?

Kniper currently does not come in any other color.

How much is Kniper?

Kniper is currently listed at $145 minus taxes and shipping costs.

Is Kniper patented?

Kniper is currently patent pending.

SHIPPING

When can I expect delivery?

Orders will ship starting April 2016, in the order that they were received.

How much does shipping cost?

Once your order has shipped, we’ll send you an email and provide you with tracking information.

How much does shipping cost?

We use USPS Priority Mail to ship orders at a cost of $12 per 1 to 3 units. For example if you ordered 4 units, the shipping would be $20.

How will you get my address?

This information will be required during checkout. You will not be able to buy a Kniper until you provide your address.

Will Kniper ship outside of the United States?

For the near future, Kniper is restricted to distribution only within the United States, but we plan to expand our availability as quickly as possible.

PRE-ORDER AND PAYMENT

Why are you doing a pre-order?

We have already designed Kniper and are manufacturing it. Doing a pre-order allows us to gauge how many units we’ll need to build for the whole year. We’ve set realistic timelines that we’re confident in, and we promise to be 100% transparent and keep you fully in the loop every step of the way.

What types of credit cards do you accept?

In the United States we can accept Visa, MasterCard, American Express, JCB, Discover and Diners Club

When will you charge me for my pre-order?

We will charge your credit card as soon as you place your pre-order. You’ll receive an email confirmation containing a recap of your order as well as your order number.

Can I change my order once it has been placed?

At this time, we’re not able to alter existing orders once they’ve been placed. If you’d like to order more Knipers, please visit our site to place an additional order.

What is your cancellation policy?

Please see our Refunds and Warranty policy

REFUNDS AND WARRANTY

What is your refund policy?

We will refund your product only if it has a manufacturer's defect, and if we do not replace it with a Kniper that does not have a defect. We require you to ship back the original, defective product before we ship another knife or process the refund.

Does Kniper come with a warranty?

No, but please reach out to us if you believe your product to not function as promised

CONTACT INFO

Who can I contact for help regarding my order?

reid@kniper.com

Are there any Kniper resellers or reseller programs?

If interested in selling Kniper, please contact reid@kniper.com